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Review: Grandstream GXP-2000 IP phone

Its multiple account handling and extension cabability make it a good option for small-business users

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Recommended by PCW
Price: £88.11
Manufacturer: Grandstream
Specifications:
Ratings
Overall rating: Overall rating
Features: Features
Ease of use: Ease of use
Value for money: Value for money
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Verdict

Pros Can be used with up to four Sip accounts and can be expanded to control extension phones
Cons A bit over-specified for most home users
Overall The Grandstream GXP-2000 IP phone is a good choice if you need multiple account handling flexibility and extension phone capabilities, for example, in a small business or home office

Terry Relph-Knight, Personal Computer World 26 Jul 2006

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Grandstream’s current best-seller the GXP-2000 supports up to four Sip accounts. Four dedicated buttons with associated LED indicators allow easy selection between accounts.

Seven programmable buttons, also with LED indicators, are provided for speed-dial numbers.

This phone has a large LCD status panel with a white backlight that has a trick up its sleeve. This display seems to be adjusted for maximum contrast.

However, the panel is hinged and can be flipped up for better visibility when the phone is placed on a desk.

There are two Ethernet connectors with activity and link LEDs on the back of the phone, so that network cabling can easily be linked to connect to a PC and router.

The GXP-2000 supports 802.3af Power over Ethernet (PoE) so it can be powered via an Ethernet cable from a suitable PoE-enabled router, rather than from its small plug-top power supply.

As supplied, during the power-up boot routine the GXP-2000 will attempt to download the latest firmware and ringtone file from the Grandstream servers using HTTP.

This can be switched off in the setup and the protocol can be switched to TFTP for the purposes of local updates.

In web setup the administration access has a default password of ‘admin’. User access is activated by assigning a user password from the administrator pages.

Although most of the setup is done on one of the four internal account pages, it is complicated by requiring the odd parameter to be set on other pages.

A PS/2 connector on the back of the Grandstream GXP-2000 allows for connection of an extension unit with 56 programmable buttons, to turn it into a mini-switchboard.

Two extensions can be daisychained, enabling control of a maximum of 112 fully programmable phone extensions.

This article is part of a group test of IP phones .
See also
Grandstream Budgetone 101
Alternatives to IP phones
The trials of setting up an IP phone
Other reviews can be read via our pdf downloads
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