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Banks to use voice IDs
Twenty million people in UK will be registered for system by the end of next
year
Clive Akass,
Personal Computer World 04 Jun 2008
The main British banks plan to introduce voice recognition over the next year
as a way of deterring card fraudsters, according to speech software specialist
Nuance.
Ian Turner, general manager for Nuance's operations in northern Europe, said:
"By the end of next year, about 20 million people in the UK will be registered
with some kind of system."
He said voice recognition can be 97 per cent accurate, but it is always used
with some other form of identification, such as a password.
He added that even good mimics cannot fool the system. He said: "You may not
realised that many of the performers you see on TV taking off politicians rely
as much as on body language as voice."
Nuance, best known for its Dragon Naturally Speaking voice-input software,
provides one of the major voice-biometric systems on the market.
Initial use of the program will be introduced in bank call centres for when
people ring in to check their accounts or transfer money. However, it could also
be used to curb online fraud by asking someone making a transaction to ring an
ID system; if the user is equipped for VoIP, it could be done directly over the
web.
A recent survey commissioned by
Nuance indicated that most people are in favour of multi-factor identification
systems, including voice biometrics.
See also:
No more typing messages on tiny keyboards
13 Nov 2006Machines that can tell what you are going to do before you do it, that's what
25 Oct 2002New dictation software got me wondering if the Tablet PC could be the next Big Thing ... eventually
12 Feb 2002L&H has been showing off its prototype voice-driven personal digital assistant called the Nak, versions of which could be on sale by the end of the year.
13 Jul 2000 All Internet Privacy & Data Protection
Tags:
Nuance,
Security,
Biometrics,
Banks,
Voice,
Voip
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