Consumer uptake of 3G services in the mobile phone market is happening much
more slowly than expected, industry insiders have told
vnunet.com.
Thomas Chambers, chief financial officer at
Symbian, blamed a lack of
services for the slow uptake.
"We may have the network and the handsets, but people are still waiting for
the services, be it TV, distributed content or internet applications," he said.
"You've got to have network, handsets and services for it to work."
Chambers's statements follow comments from
O2 chief executive Peter
Erskine who admitted that the rollout of 3G had been a "disaster".
Announcing O2's first-quarter results, Erskine said that the take-up of 3G
services would only become "more meaningful" in 2007.
Chambers added that much of the frustration over 3G was because the
technology was over-hyped for such a long period before the launch of actual
services.
He pointed to
Sky's rollout of HD
TV as an example of what not to do when launching a new service.
"I've got Sky+ at home and they keep bombarding me with HD services on Sky
and when I asked them when it's available they said the set-top boxes weren't
available yet," said Chambers. "I thought it's a bit early to be marketing it if
the set-tops aren't ready yet."
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