Advertisers should stick to branded content and downloads to avoid "
irritating" mobile phone users with their promotions, a study claims.
The report by media agency
Universal
McCann found that adverts displayed on mobile internet pages or shown in
television clips annoyed 61 per cent of respondents.
"People always complain about things that are interruptive," said Tom Smith,
EMEA research manager at Universal McCann.
"It still works in traditional media but in the mobile environment consumers
have so much choice in where they source content from that they will go
elsewhere if it detracts from the experience."
Smith added that users prefer something that provides a benefit, such as
access to free branded content or to Bluetooth files and vouchers which they can
choose to download.
"It is best to give stuff away like
Coca-Cola
gave away songs on
iTunes,
" he said.
Sponsored search results, vouchers and other opt-in downloads were popular
with almost three quarters of respondents.
Unlike regular television viewing, users prefer adverts to play at the start
of a clip rather than interrupt the programme in the middle.
The survey questioned 9,500 people with a mobile phone and an internet
connection in 21 countries.
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