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Datamonitor

Mobile email: the quest for differentiation

Published: 16 Nov 2005

Description

Mobile email is the next logical step in the evolution of mobile communications. The market is set to show rapid growth over the next five years, and provide significant opportunities for mobile operators and mobile infrastructure providers. Push email technology is relatively mature, and mobile operators are fully backing the deployment of mobile email solutions.
Price: $1,295
Reference Code: BFTC1164

Business intelligence + the education institution: A quest to turn data into intelligence

Published: 15 Nov 2005

Description

This Datamonitor brief considers how education institutions are positioned to benefit from business intelligence solutions and what influences the uptake of this solution area. The brief also suggests how business intelligence will transform institutions in the future. Vendors will find this brief provides insight into how to sell business intelligence solutions to the education market.
Price: $1,295
Reference Code: BFTC1207

Video Contact Centers

Published: 14 Nov 2005

Description

In an era when a company strives for 100% customer satisfaction, the contact center has become the first port of call for many consumers. Organizations enhancing its customer relationship are rewarded with retention and loyalty. Video-calling, whilst not a new concept, is starting to become more in vogue; the growth in 3G telephony and in IP networks have aided in this development.
Price: $1,295
Reference Code: BFTC1242

Enterprise IT Security: emerging and evolving threats

Published: 14 Nov 2005

Description

North America has always been seen as ahead of the game compared to Europe when it comes to IT security. This survey compares responses to key emerging and evolving threats to determine how they vary from one continent to the other.
Price: $3,395
Reference Code: DMTC1160

European Insurance Technology Spending Strategies 2005/06: A survey of 100 decision-makers

Published: 09 Nov 2005

Description

2005 has seen a turnaround in the Life sector, whilst Non-Life is starting to see signs of a softening market, with slowing premium growth and stabilizing combined ratios. In changing conditions keeping up-to-date with end-user opinion is crucial for vendors. This report presents the views of 100 IT decision-makers in the sector, identifying strategy drivers and key investment areas for 2006
Price: $3,395
Reference Code: DMTC1175
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